Nikki McPherson

 As Nikki's career progressed, she realised her passion lies in dentistry management, consulting and coaching. On her  journey, she underwent various roles as a dental administrator and receptionist before obtaining a diploma in Dental Practice Management in 2010. This qualification allowed for me to further develop her knowledge and skills in dental practice management, and insight into the complex operational management needs of dental practices. Nikki is constantly driven by a commitment to delivering the highest standards of patient care, grounded in a rigorous adherence to compliance and regulation. 

Through dedication and hard work, she developed strong relationships with patients, dental practitioners and regulatory authorities, establishing herself as a trusted and respected figure within the dentistry community. As a dental practice business leader,  Nikki have successfully led teams of dental professionals in a variety of contexts, from private dental practices to NHS dental clinics. Her expertise in managing people and processes has proved invaluable in creating effective and well-functioning dental practices, ensuring patient satisfaction and regulatory compliance. In addition, Nikki has established herself as a respected compliance consultant, advising dental practices on how to establish and maintain best practice standards. 

With an extensive knowledge of the Care Quality Commission (CQC) requirements, dental legislation and the General Dental Council (GDC) guidelines, ensuring that her clients remain compliant and are prepared for regulatory inspections. Nikki's expertise in dental compliance has led to collaboration with a range of dental professionals, from dental nurses to practice owners, and has become renowned for her approachable, solution-focused approach to compliance.

 Nikki is an advocate for diversity, equity, and inclusion in dentistry, and is committed to ensuring that individuals from all backgrounds have equal opportunities." I believe that a diverse dental workforce will not only reflect the diverse communities we serve but also bring unique perspectives and experiences that can enhance patient care. I strive to promote inclusivity by actively seeking out and supporting underrepresented groups in dentistry, providing mentorship and resources to help overcome barriers they may face. By fostering a welcoming and culturally sensitive environment, I aim to create a dental community that celebrates diversity and promotes equality, ultimately leading to improved oral health outcomes for all". 

One of my greatest passions is promoting kids dental health, and I am fortunate to have the opportunity to make a difference through my charitable program in Jamaica.  I have established a program that provides free education on oral hygiene, and necessary oral health items for children in need. Witnessing the smiles on their faces and knowing that I am helping improve their lives fuels my passion for making a positive impact on kids dental health in the community where I was raised.